Confirmed Service Customer
1) I made an appointment for my truck so that you could get it in and out. 2) What’s the use in having an appointment if it’s going to take over a week? 3) When my vehicle was finally ready, GL tried to charge me for services not rendered. 4) After driving it only 16.2 miles, the check engine light is back on, so it appears I’ve wasted almost $2K, which over $1,700 of it was for the check engine light issue.
Roderick C.
BATON ROUGE,
LA
Business Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
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