423 Reviews Found
Confirmed Sales Customer
All employees I dealt with from Zach to Mr Landry were great
Mary B.
Saint Gabriel
Business Response
Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! We look forward to your next visit! Take care!
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Business Response
Bryan, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Great experience. Very kind, friendly and accommodating.
Jerad M.
Plaquemine
Business Response
Jerad, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Great experience. Associate was helpful and provide me with timely updates
Torrence B.
BATON ROUGE
Business Response
Torrence, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Gerry Lane GMC and we hope to see you again.
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Confirmed Service Customer
My car wasnleaking fluids on driveway came in to get fuels checked and problem was corrected they had left filter loose???
Bessie B.
BATON ROUGE
Business Response
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Confirmed Service Customer
Had an appointment for 11:00am to get my oil changed and it was after 1:00pm before they finished. At 12:27 I was talking to someone in the waiting room that had 10:00 oil change and was still there. Went to the service desk at 12:48 to check on the status of my car and had a filter and tag just sitting on the counter and they said that's what they were waiting on, but no one ever came to ask me anything. Why is an appointment needed for an oil change if the wait is that long.
Robert G.
Clinton
Business Response
Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4393 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
The sales service at Gerry Lane is second to none. Tray and Kendrick did an excellent job finding the right vehicle and more importantly putting me in it. I can���t say enough about the personalised service
Charles T.
Baton Rouge
Business Response
Charles, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone was making sure that I was being helped. I was treated with respect. I was updated on the status of my truck the whole time that it was at the dealership.
Cleveland T.
ZACHARY
Business Response
Cleveland, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
All service appointments have been very satisfactory.
Jimmie B.
GONZALES
Business Response
Jimmie, we appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
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Confirmed Service Customer
Everything handled in a very timely manner. Your service rep was excellent and I'm very sorry for forgetting his name. He explained what was gonna go on and helped with door lock problem
Brad F.
Luling
Business Response
Brad, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great experience. My advisor Tyler was very helpful, kind and kept me updated through the entire process
Jessica L.
Plaquemine
Business Response
Jessica, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I had a great experience here with Gerry Lane. Im excited about my brand new GMC and the process went smooth . Mr Ronald (Saleman) were great and Kendrick were awesome as well .
Carrie S.
Newellton
Business Response
Carrie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great as always Curstan checked me in and was amazing also was there when I came to pick my car up and walked me to the check out counter! Great smile and personality
Brooks L.
HOUSTON
Business Response
Brooks, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Was a very nice and easy process. Everyone we dealt with was very professional and very nice. When I need another vehicle I for sure will be back to Gerry Lane.
Christopher M.
Baton Rouge
Business Response
Christopher, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Sales Customer
The whole process was perfect. I am not used to buying a car to be so well handled. Brittany Quiet and Keoki were honest, patient and fair. They took time on Christmas Eve to speak with me and never seem rushed. They knew I was not going to buy that day and they never changed course. The day we closed the General Manager, Craig Azar, stuck his head in the booth to introduce himself to me and my daughter and thank us for trusting Gerry Lane!
William N.
Denham Springs
Business Response
William, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Gerry Lane made it an enjoyable experience to shop for my truck everybody went above and beyond my expectations all I can say is I got the truck I was hopeing for great job to your entire sales staff.Jeff
Jeffery T.
Denham Springs
Business Response
Jeffery, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Minimal pressure to purchase. Listened to my requests and went the extra steps to accommodate my wants. Very easy process.
Jean'Quel A.
Baton Rouge
Business Response
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I really like having an appointment for an oil change. The old days were hit & miss as to how long it would take because you never knew how many would be ahead of you.
Sturges L.
DENHAM SPRINGS
Business Response
Mark, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
My experience with this purchase was smooth and easy from my salesperson Danny to my finance manager Mr. Daryl. The convenience of picking what I want without having to go in to the dealership-with the delivery of my vehicle and signing the contract. Couldn���t ask for anything more. You have earned my loyalty!
Lea M.
Denham Springs
Business Response
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!