362 Reviews Found
Business Response
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
They were able to get me in for a needed repair the next day. Service was much faster than I anticipated, since they were working me in, but my car was ready mid day.
Patsy S.
BATON ROUGE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Gerry Lane GMC and we hope to see you again.
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Confirmed Service Customer
Courteous, professional and attentive to my needs and on time with good results.
Panos T.
Baton Rouge
Business Response
Thanks Panos! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
It was a lot of miscommunication and misunderstanding but at the end of the day it all worked out pretty good
Damien T.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
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Confirmed Service Customer
Dissatisfied. The little sticker normally put on windshield saying mileage and type of oil and when to return was blank. The old sticker was left there. Sloppy. Tire rotation, paper said tire pressures all checked and reset. However when I got in vehicle and checked all the tires , they all had different readings. Somebody dropped the ball. I can only hope that this my first time using this dealership is not indicative of there work quality. I am disappointed.
Mark M.
Prairieville
Business Response
Mark, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (225) 341-4393. We look forward to hearing from you.
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Business Response
Henry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
The staff overall was very nice and cooperative my sales lady was extremely helpful and friendly, and I truly appreciate her service and I thank Chris ,for her support and expertise.
Carolyn W.
Baton Rouge
Business Response
Carolyn, we're glad to hear you found our staff was so friendly and helpful! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
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Confirmed Service Customer
Staff very courteous and professional. Keep it going!
Ernest H.
Baton Rouge
Business Response
Ernest, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My sales lady was PHENOMENAL! Extremely knowledgeable and efficient!
Misti F.
Mamou
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was in for a recall & the dealership got me in/out much quicker than I expected!!
Charles W.
DENHAM SPRINGS
Business Response
Charles, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Sherrard has made the purchase of all 3 vehicles as easy as possible. He is our first choice when we need or want a
Mandy P.
Pride
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Donald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Todd, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very helpful service attendant and kept me informed of my truck as it was getting serviced
Donald F.
BATON ROUGE
Business Response
Donald, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Seems like to me if they are going to diagnostic the battery should be one of the first things they check not when you are on the way out the door
Carla W.
BATON ROUGE
Business Response
Carla, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Once I received my vehicle back. I noticed they left oil on the new oil filter and all over my oil pan. I expected more meaning I expected them to take good care of my vehicle. My windows were left down and I had dirt all inside my vehicle. Also my oil reset was not performed. I���m not pleased with my visit
Demetrius A.
Baker
Business Response
Demetrius, we regret to hear that you had this experience with us. Please contact us at (225) 341-4403 so we can work with you to make this right.
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Confirmed Sales Customer
It was my first visit and purchase from Gerry Lane. Everyone I encountered at Gerry Lane was very friendly and courteous. and I was treated fairly during the purchase process of my Enclave. Thanks to everyone!
Michael P.
Baton Rouge
Business Response
Michael, we are so happy to read such a great review about Gerry Lane GMC! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
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Confirmed Sales Customer
It was a great experience and I appreciate Miss quiet. She���s a wonderful salesman sales lady.
Henry M.
NEW ORLEANS
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Dealership was just opening but well staffed and responsive. Our salesman, Larry Dunn quickly found the truck we were interested in and gave quick rundown on its features. Negotiations were direct but friendly until an agreement was reached. All employees were friendly and genuinely seemed to appreciate us being there.
Billy H.
Springfield
Business Response
Billy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!