401 Reviews Found
Confirmed Service Customer
I was very pleased with the service. Good job and keep up the good work. Thanks
Lois D.
BATON ROUGE
Business Response
Lois, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Dale, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!
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Business Response
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
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Confirmed Service Customer
Ben Pizant was in charge of the repairs (both times). It was taking longer than I thought it would and was running into an issue with 1 vehicle between 2 adults and 4 kids. I called and he was able to expedite the repairs. He was very helpful and easy to work with.
Charles C.
Baton Rouge
Business Response
Charles, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
You all are a very great company and everything was great.
Samuel D.
Marksville
Business Response
Samuel, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Y���all did a great job I didn���t have to long to wait
Darryl J.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
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Confirmed Service Customer
I came in for a service bulletin to flush the rear differential. I do not feel the work was done properly and have an appointment set up to redo the work where I bought the vehicle. Maybe it was because I purchased the vehicle from another dealership. I reported the repeating issue to Gerry Lane and they were going to call me back with a replacement on the rear differential. Days later��� no call back. In addition my vehicle came back looking like it went though several mud holes with mud splashes all the way up to the mirrors. This was probably due to the poor parking conditions in back of the dealership where my vehicle sat most of the time based on my tracker.
Randy B.
Baton Rouge
Business Response
Randy, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Service Customer
Not pleased at all. This was my 2nd time bringing in my vehicle this year, for major repair. This last time, I was told that my transmission needed to be replaced, and with labor, it would be 7,000+. I don't even owe that much for the vehicle, so there was no way. When it was brought in over the summer, my vehicle was there for 6 weeks. This had to do with a misdiagnosis, the wrong part being ordered, and on back order, AND an inspector was FINALLY called out, to determine what was ACTUALLY WRONG. It has definitely been alot.
Grentia B.
BATON ROUGE
Business Response
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4393 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Dealership services and customer service was great. Cat had a few random items in it when I got it so I knew lots of people test drove it. Also my headlight keeps flickering in my 2025 vehicle.
Diamond W.
Prosper
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!
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Confirmed Sales Customer
Great salesman with plenty of knowledge about the vehicle we were buying. Helped set up on star and paired phone to vehicle
Allen M.
Saint FRANCISVLE
Business Response
Allen, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Easiest purchase I���ve ever made !! I looked on site, saw what I wanted, made a phone call & the deal was done. Even had vehicle delivered to my home. It doesn���t get any better than that !!!
Elizabeth J.
Denham Springs
Business Response
Elizabeth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Ricardo and Stephen were fantastic. They went above and beyond to help make a mutually beneficial deal and they were patient with us as we weighed our options before purchase. We appreciated their attentiveness. They were clearly eager to earn our business but were able to convey that through their actions, without resorting to high pressure sales tactics.
Kellye G.
Baton Rouge
Business Response
Kellye, your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
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Business Response
Joseph, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC.
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Confirmed Service Customer
Thank you to Scott in the service department for working me in for the day.
Whitney C.
BATON ROUGE
Business Response
Whitney, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Mr. Davison was very knowledgeable about the vehicle and very professional.
Troy K.
Woodworth
Business Response
Troy, we're happy to hear you had such a positive experience with Davison! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I appreciate how efficient your service is.
Pamela B.
Port Arthur
Business Response
Pamela, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Paula, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Confirmed Sales Customer
Ty was such a wonderful person to help us. Not only was she very sweet, but very knowledgeable as well. No matter what questions we asked, she had the answers and kept us updated every step of the way. Steve was super also; thanks for the assist!!! We will see yall again in approx. 7K miles...gotta love it!!!
Marie K.
Denham Springs
Business Response
Marie, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Everyone was the best, very helpful and very knowledgeable. Thank You ALL ��������
Ramona H.
Baton Rouge
Business Response
Ramona, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!