390 Reviews Found
Confirmed Service Customer
I am impressed with the sales staff they were very professional and most helpful, staff was very knowledgeable about the vehicle I purchased.
Donald S.
Baton Rouge
Business Response
Donald, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Dedrick, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It was very clean. Danniiee was very professional, informational, and over all amazing.
Kabrina G.
Baton Rouge
Business Response
Kabrina, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
We were in and out quick and they did a through job.
Jimmie D.
Gonzales
Business Response
Jimmie, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Staff assisted in a timely and professional manner.
Irma T.
Baton Rouge
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Car was not repaired when promised with part on stock.
Robert L.
BATON ROUGE
Business Response
Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4403 so we can assist you further.
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Confirmed Sales Customer
Sherrard is a great guy and amazing friend. Keiokie is absolutely an amazing gorgeous lady and great friend. They both always seem to go out of their way to take care of me and my vehicle needs.
Jerry J.
Scott
Business Response
Jerry, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service rep kept me updated on the progress and the maintenance was performed in the time the rep estimated. Good Job!
Paul C.
NORWOOD
Business Response
Paul, your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
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Confirmed Sales Customer
Salespersons were very knowledgeable about the vehicle I purchased. Excellent customer service provided from beginning to close of deal.
Alethea H.
Baton Rouge
Business Response
Alethea, thanks! We always want to hear back from our clients and we're glad you had such an excellent experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They couldn���t find the problem I described but I appreciated them trying to find it. But, I DID NOT APPRECIATE the mud all over the floor mat and surrounding area on the driver front seat. Looked like they tried to put paper down but that didn���t help. Were they were working on my new car in a muddy field because that���s what it looked like!
Donna S.
Ventress
Business Response
Donna, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Jennifer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Professional, courteous service. Service completed in a timely fashion
Fred P.
BATON ROUGE
Business Response
Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Everyone was very helpful in a process that can be a bit overwhelming. Carroll and the finance manager were great!
Talisha G.
Baton Rouge
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Sevice was prompt and people were courteous.
Terri I.
Church Hill
Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Everything with the update procedure went fine. Ben was really helpful. I didn���t appreciate, whoever drove my truck, readjusting my seat & rearview mirror.
Bydie E.
AMITE
Business Response
Bydie, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4403 so we can assist you further.
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Confirmed Sales Customer
It was a very pleasant experience with zero hassle. I was in and out with no hesitation.
John H.
Hammond
Business Response
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Friendly people and they were on time which is very important.
Carl B.
PORT ALLEN
Business Response
Carl, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
provided valuable input and helped me find the vehicle I was looking for.
Troy B.
Baton Rouge
Business Response
Troy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I brought my truck in because it said service transmission and we only had the car a few days when we purchased it. I had an appointment for 7 and was there until 5 to find out a part had to be ordered. They said they would call me when it arrives in a couple of days.i did not receive a call so I called them. The part was there and told me to bring it in on Monday and then said Wed. I did and did not leave until after noon and had to pay $200. The truck is back to doing the same thing it will not stay in reverse sometimes. Very upset.
Gail R.
Plaquemine
Business Response
Gail, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!