Confirmed Service Customer
They were able to get me in for a needed repair the next day. Service was much faster than I anticipated, since they were working me in, but my car was ready mid day.
Patsy S.
BATON ROUGE,
LA
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Gerry Lane GMC and we hope to see you again.
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Confirmed Service Customer
The service person was very nice, courteous and respectful. He took care of all of my concerns.
Confirmed Service Customer
Seems like to me if they are going to diagnostic the battery should be one of the first things they check not when you are on the way out the door
Confirmed Service Customer
My vehicle was not ready as promised. I was told the wrong part was ordered, so I was without it for two days.
Confirmed Service Customer
Had an appointment at 11:00 a.m. to get two key fobs programmed. The work was completed at 1:15 p.m.; 2 hours 15 minutes. Unacceptable.
Confirmed Service Customer
This dealership is nothing but a JOKE. The service is Poor. I will never buy another car from this dealership. Please people check your oil before lea...
Gerry Lane Buick GMC in BATON ROUGE is Your Trusted Buick and GMC Dealer
Gerry Lane Buick GMC is your trusted Buick and GMC dealership in BATON ROUGE and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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