Confirmed Service Customer
My truck left me on the side of the road the evening after getting serviced. I was up till 2am Saturday morning waiting on tow truck. My Denali with 25k miles stranded me. GMC was unable to assist with a loaner or a rental so I canceled my weekend plans. After speaking with service center Monday was told they should know something by Wednesday. I was hoping they’d be able to do better than half a week to be honest. I’m driving my wife’s Ford right now (sharing rides) and wouldn’t you know it hasn’t stranded me yet.
Richard S.
ZACHARY,
LA
Business Response
Richard, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
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