Confirmed Service Customer
Never have I been so disappointed in this dealership. My family and I have come to Gerry Lane dealership since the late 70's. Never have we purchased a vehicle and had trouble with it within a few days of purchase. I must say it is fixed now. But now the dashboard is saying engine oil is low add oil. My question is, was the vehicle checked out before selling it to us. We love the vehicle, but just not expecting to have to bring it in so much. I am greatfull that they do there best to resolve any problems. Thank God for that. They don't mind telling you to bring it in and they will do their best to fix the problem.
Gail R.
Plaquemine,
LA
Business Response
Gail, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (225) 341-4403 at your earliest convenience to discuss how we can turn your experience into a positive one.
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Gerry Lane Buick GMC in BATON ROUGE is Your Trusted Buick and GMC Dealer
Gerry Lane Buick GMC is your trusted Buick and GMC dealership in BATON ROUGE and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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