Confirmed Service Customer
It took a total of 15 mins to fix the issue. It took 3 hours of waiting before they got to my car. If the guy would not have told me a few minutes, I would���ve went home. But my drive left at 8:01 bc of the man telling me it won���t take but a few mins. Not 180 mins waiting and 15 for it to be completed. Time is way off. Everyone I spoke was not happy with the wait. Need to do better than that.
Kathryn C.
Brusly,
LA
Business Response
Kathryn, we're disappointed to hear of the negative experience you had at our location. Here at Gerry Lane GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (225) 341-4403 to discuss ways we can better serve you in the future.
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