Confirmed Service Customer
Waited over 2 hours for routine oil change and tire rotation. Had an apointment snd that was a joke. I am a new customer and this type of service did not leave me with a good impression of your dealership. Most of the people that were waiting for their vehicles were there when I got there and were still there when I left. It seems like there is a problem with service manager. Total chaos and u organized.
Susan C.
Maringouin,
LA
Business Response
It's upsetting to hear that your experience was anything but stellar. Here at Gerry Lane GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (225) 341-4403 to discuss ways we can better serve you in the future.
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Confirmed Service Customer
I was very pleased with the service. Good job and keep up the good work. Thanks
Confirmed Service Customer
I came in, the employee greeted me, took my information, did his inspection, then he got my vehicle in and out.
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