464 Reviews Found
Confirmed Service Customer
It was so quick and the service advisor Aubrey was very polite and friendly. I would recommend him to anyone
Shunaiqua E.
Baton Rouge
Business Response
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Confirmed Sales Customer
Great team the salesmans are always motivated and moving quickly to help customers the salesman who help me is a wonderful guy I got a chance to work with him twice keep up the good work Thank you.
Atheus P.
Baton Rouge
Business Response
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
From the beginning greeted with energetic people my experience was great. Didn't feel like I was buying a car. Amazing team each person that help me was friendly and very helpful.
Kimberly M.
Hammond
Business Response
Kimberly, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The price I paid for my transmission fluid and filter replacement was WAY less than the quote I got at my local service station. The wait was not overly long and my service tech, Ben, was the BEST!! Way to go, Gerry Lane GMC.
Adrian F.
BAKER
Business Response
Adrian, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
I not like truck because I told man I like truck and he find truck here I not happy I wnat truck he say can't and not right
Ray B.
Abbeville
Business Response
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (225) 341-4403 so we can make your experience a positive one.
Was this review helpful?
Business Response
Dale, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Great communication and updates through the ordering, building, and delivery process. Every person that I dealt with was polite, knowledgeable, and professional. Thank you for such a pleasant experience.
Brandon N.
Zachary
Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Thank you for taking the time to leave us your feedback. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4403 so we can assist you further.
Was this review helpful?
Confirmed Sales Customer
Salesman was very knowledgeable about the truck I bought. Professional and helpful. Financing manager was great and helpful. Will definitely buy my next vehicle from Gerry Lane.
Gary R.
Denham Springs
Business Response
Gary, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
It was truly a pleasure to purchase a truck from Kendrick & Jason, What I liked the best was no BS just straight to business. Thanks for everything! Stephin H.
Stephin H.
Zachary
Business Response
Stephin, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Aundray, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Sales Customer
After one year of TROUBLE, I decided to trade it in. I was pleased with the offer they made me. Hopefully the vehicle will be trouble free.
Cheryl M.
WHITE CASTLE
Business Response
Cheryl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The service was great, no complaints or issues!!!! Everything was handled in a timely manner!!!!
Sherri L.
Pine Grove
Business Response
Sherri, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Confirmed Sales Customer
Christie is a great sales lady, I told her what I was looking for. We went on a test drive. She showed me the upgrades for the 2025 terrain elevation and I was sold. This is my second time purchasing a vehicle from GMC Jerry Lane and I have no complaints. See you in the future.
Rianda H.
BATON ROUGE
Business Response
Rianda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Sales Customer
Sherrard is the guy to see for a new vehicle. He made the whole experience fun and was very knowledgeable about the vehicle that I ended up purchasing. Quick an easy and I got to drive it home on the same day. I just love my Buick Encore! Thanks again Sherrard and the whole Gerry Lane family!
Celeste W.
Gonzales
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I was very pleased with the service. Great job and keep up the good work.
Lois D.
BATON ROUGE
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Wonderful experience! I highly recommend your dealership.
Thomas F.
Baker
Business Response
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
At 1st I was very intimidated with all the guys that wanted to help me when I 1st pulled up, but I misconstrued it with their kindness of wanting to truly help me. However, I was there to see that one person that been trying to convince me to buy a Buick and that was Mr. T. Russ. He told me to get one almost 2 yrs and I didn’t want to I ended up getting a Nissan totally regretted it. He listened to me and the finance guy ended up working to see how I could get in my suv cause I was upside down in my loan. Their customer service was all around impeccable! I had never received a red bow on my cars but this time I walked out and everyone congratulated me along with the bow on it. I’m so blessed to become a Buick owner and most definitely have loyal customer now. Thank you Mr. Russ keep up the great work!!!
Dinitza N.
Baton Rouge
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
My salesman Mr Stitt was amazing at assisting us and helping us find the right car for us
Robin C.
Baton Rouge
Business Response
Robin, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!