414 Reviews Found
Confirmed Service Customer
Great as always Curstan checked me in and was amazing also was there when I came to pick my car up and walked me to the check out counter! Great smile and personality
Brooks L.
HOUSTON
Business Response
Brooks, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Was a very nice and easy process. Everyone we dealt with was very professional and very nice. When I need another vehicle I for sure will be back to Gerry Lane.
Christopher M.
Baton Rouge
Business Response
Christopher, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Sales Customer
The whole process was perfect. I am not used to buying a car to be so well handled. Brittany Quiet and Keoki were honest, patient and fair. They took time on Christmas Eve to speak with me and never seem rushed. They knew I was not going to buy that day and they never changed course. The day we closed the General Manager, Craig Azar, stuck his head in the booth to introduce himself to me and my daughter and thank us for trusting Gerry Lane!
William N.
Denham Springs
Business Response
William, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Gerry Lane made it an enjoyable experience to shop for my truck everybody went above and beyond my expectations all I can say is I got the truck I was hopeing for great job to your entire sales staff.Jeff
Jeffery T.
Denham Springs
Business Response
Jeffery, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Minimal pressure to purchase. Listened to my requests and went the extra steps to accommodate my wants. Very easy process.
Jean'Quel A.
Baton Rouge
Business Response
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I really like having an appointment for an oil change. The old days were hit & miss as to how long it would take because you never knew how many would be ahead of you.
Sturges L.
DENHAM SPRINGS
Business Response
Mark, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
My experience with this purchase was smooth and easy from my salesperson Danny to my finance manager Mr. Daryl. The convenience of picking what I want without having to go in to the dealership-with the delivery of my vehicle and signing the contract. Couldn���t ask for anything more. You have earned my loyalty!
Lea M.
Denham Springs
Business Response
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane GMC and we hope to see you again.
Was this review helpful?
Business Response
Christopher, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Thank you again for choosing Gerry Lane GMC and we hope to see you again.
Was this review helpful?
Business Response
Richard, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
Nicholas, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Was this review helpful?
Business Response
Anita, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Zach was very helpful and patient with setting up all the new features in the vehicle especially while getting on star set up
Lara G.
Prairieville
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Was this review helpful?
Business Response
Franklin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Very easy to work with. Takes care of me quickly and makes everything smooth and convenient.
Lea M.
Denham Springs
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
Was this review helpful?
Business Response
William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Cristi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Very pleasant experience. I would buy a vehicle with Gerry Lane GMC again
Joseph F.
Opelousas
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Had tonneau cover install when arrived I was told we don���t do them this late in the day I told I have appointment they then said I don���t have one to do it today then said let me check. The first time my truck was ready for pick up there were tool left in the bed and the gap were not correct. The second time they gave to me it was still not correct I told I didn���t want it I was told that���s above my pay grade. They got the service manager he agreed that I was correct and took my truck back in and fixed.
Daniel S.
Gonzales
Business Response
Daniel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!